Faq's

To ensure a comfortable and enjoyable experience on our Lake Havasu Standard Excursion, here's a list of items you should bring:

Your Favorite Drinks:

 Feel free to bring along your favorite beverages to stay refreshed during the journey. Our cooler with ice is ready to keep them chilled.

Snacks:

Pack your favorite snacks to keep you energized throughout the excursion. Whether it's a picnic-style meal or light bites, having snacks on hand adds to the enjoyment.

Towels:

Don't forget to bring towels for sunbathing, drying off after a swim, or simply for added comfort on the deck. We want you to relax and make the most of your time on Lake Havasu.

Additional Tips:

We provide 2 cases of bottled water, but having your preferred beverages ensures a personalized experience.

Consider bringing sunscreen, sunglasses, and a hat to shield yourself from the sun. Dress comfortably in swimwear or casual clothing suitable for a day on the water.

Cameras or smartphones are recommended to capture the scenic beauty of Lake Havasu. Prepare for a day of sun, relaxation, and exploration as you make memories on the crystal-clear waters of Lake Havasu. We look forward to creating an unforgettable experience for you!

We understand that your experience on Lake Havasu is not just about the journey but also the amenities along the way. Here are some details to ensure your comfort during the Lake Havasu Standard Excursion:

Swimming and Enjoying the Scenery:

Like most boats on Lake Havasu, our vessel comes equipped with a ladder. Feel free to take a refreshing dip in the lake and make the most of your time on the water.

Local Bar or Restaurant Stops:

We're flexible and want to make your excursion tailored to your preferences. If there's a local bar or restaurant on the lake and nearby, we can make a stop for you to enjoy the local flavors and ambiance

Restroom Facilities:

Public bathrooms are available at all state campground sites on the lake, as well as in the Lake Havasu Channel and Pirate Cove Channel. We want to ensure your convenience throughout the journey.

Additional Notes:

If there are specific places you'd like to explore or if you have any preferences for stops along the way, feel free to communicate with our Captain or Crew. Whether it's a swim, a meal at a lakeside establishment, or a visit to a campground, we're here to make your Lake Havasu excursion enjoyable and memorable.

Your comfort and satisfaction are our priorities, and we look forward to providing you with a personalized and delightful experience on the beautiful waters of Lake Havasu!

We understand that pets are a part of the family, and we welcome well-behaved dogs on our Lake Havasu Standard Excursion. Here are the details of our pet policy:

Dog Policy:

Well-behaved dogs are allowed on board but must be on a leash when on shore, depending on the area and local ordinances.

 A $150 fee per dog will be assessed, with a maximum of 1 dog allowed.

Service Animals:

Recognized service animals that meet ADA requirements (excluding miniature horses due to their hooves) are welcome on board free of charge. Please refer to Arizona law for more information on what constitutes a service animal here.

Other Pets:

As a general rule, we do not allow other furry, scaly, or feathery friends on board. However, we understand that each situation is unique. If you have a special request, please send us a message, and we will consider each case individually.

The $150 fee applies to all approved pets. For all pets, you will be responsible for any damage caused to the vessel or facilities during the excursion.

Note:

We prioritize the safety and comfort of all passengers, including those with pets. Please ensure your pet is well-behaved, and be mindful of local regulations regarding leashes and pet conduct.

Feel free to reach out with any specific questions or requests regarding pets, and we'll be happy to assist you in planning a pet-friendly excursion on Lake Havasu.

To ensure the comfort and safety of all passengers, we have implemented a smoking policy for our Lake Havasu Standard Excursion:

Onboard Prohibition:

Smoking and the use of smokeless tobacco are not allowed on the watercraft.

Designated Stop Areas:

While smoking is restricted on the watercraft, we understand that some guests may wish to smoke. Therefore, there will be designated stop areas where passengers can take a break and enjoy smoking.

Pack Out All Trash:

We kindly request that all passengers pack out their trash, including any waste products such as cigarette butts. Proper disposal of waste ensures the cleanliness of the environment and helps maintain the pristine beauty of Lake Havasu.

Note:

We appreciate your cooperation and understanding of our smoking policy. This policy is in place to create a comfortable and enjoyable environment for all passengers. Please adhere to the designated stop areas for smoking, and be mindful of the proper disposal of waste.

If you have any questions or require further clarification about our smoking policy, please feel free to reach out to our team. We're dedicated to providing a pleasant and responsible experience on Lake Havasu.

For the safety and comfort of all passengers, our Lake Havasu Standard Excursion adheres to strict guidelines set by the US Coast Guard and commercial insurance. Please take note of the following information:

Maximum Capacity:

The maximum capacity for the excursion is 6 guests, excluding the crew. This includes all passengers, whether adults or children.

Crew Exclusion:

The Captain (Driver and Deckhand) is excluded from the maximum capacity rule. The crew is dedicated to ensuring a safe and enjoyable experience for all passengers.

Important Safety Notes:

Please comply with the maximum capacity limit to ensure a secure and pleasant journey for everyone on board. Life jackets are provided for all passengers, and their usage is encouraged for additional safety.

Follow any instructions or guidelines provided by the Captain and crew to guarantee a smooth and enjoyable excursion.

We prioritize the safety of our passengers, and these rules are in place to adhere to regulatory standards. Thank you for your understanding and cooperation. If you have any questions or concerns, feel free to reach out to our team. We look forward to providing you with a memorable and safe experience on Lake Havasu.

To enhance your Lake Havasu Standard Excursion experience, we've equipped our vessel with a Bluetooth stereo system for your enjoyment. Here's how you can make the most of it:

Bluetooth Stereo System:

Connect your devices to the onboard Bluetooth stereo and curate your playlist for the perfect soundtrack to your journey.

USB Power Cord:

Bring your USB power cord with you to ensure your devices stay charged throughout the excursion. With the USB charging port onboard, you can keep your devices powered up for capturing memories or staying connected.

Additional Tips:

Consider creating a playlist in advance to set the mood for your cruise. Bring your favourite music, whether it's upbeat tunes for a lively atmosphere or something more relaxing for a tranquil experience on the water.

Feel free to reach out to the crew if you have any questions or need assistance with connecting your devices to the Bluetooth stereo. We want to ensure you have a fantastic time with great music and lasting memories on Lake Havasu!

If you wish to extend your Lake Havasu Standard Excursion beyond the initially booked duration, we offer the possibility of an extended stay, subject to availability. Please note the following details:

Extended Stay Option:

If there is no other booking scheduled immediately after your reservation, you have the opportunity to extend your stay on the watercraft.

Additional Fee:

An additional fee applies for extending the duration of your excursion.

Important Considerations:

Extension is subject to availability, and it is recommended to check with the crew about the possibility of an extension.

The crew will inform you of the applicable additional fee for extending the excursion.

Note:

We want to accommodate your preferences whenever possible, and if an extension is desired, please communicate with the crew during the excursion to check availability and discuss the additional fee.

Thank you for considering the extended stay option, and we hope to make your Lake Havasu experience as enjoyable as possible! If you have any questions or need further information, feel free to contact our team.

To acknowledge the hard work and dedication of our captains, a 20% gratuity is automatically added to your cruise invoice. Our captains work diligently to ensure you have a safe, enjoyable, and memorable experience on Lake Havasu.

Refund Policy for Prepaid Gratuity:

If, for any reason, you are dissatisfied with the service provided by the captain, please inform us promptly.

We are committed to addressing any concerns, and if there is a problem with your captain, we will refund any prepaid gratuity.

Your Satisfaction Matters:

Your satisfaction is our top priority, and we want to make sure you have a positive and enjoyable experience.

If you have any feedback or concerns during or after the excursion, please feel free to communicate with our team.

Note:

We appreciate your understanding of the gratuity system, as it directly supports the hardworking captains who contribute to the success of your Lake Havasu Standard Excursion.

We aim to provide excellent service, and your feedback is valuable in ensuring that we meet and exceed your expectations.

Thank you for choosing our services, and we look forward to creating lasting memories during your time on Lake Havasu!

To enhance your Lake Havasu Standard Excursion, we offer flexible dining options to suit your preferences. Here are the details:

Stop at Several Restaurants:

We understand that part of the enjoyment is savouring local flavours. If there are restaurants on the lake and nearby, we can make stops during your trip, allowing you to explore and dine at your leisure.

Pre-Ordered Basic Lunch:

For added convenience, we also provide the option to pre-order a basic lunch for an additional fee. Simply let us know your preferences, and we'll take your order 24 hours prior to the trip.

Additional Information:

Whether you choose to stop at restaurants or opt for a pre-ordered lunch, we want to ensure that your culinary experience aligns with your expectations.

How to Order:

If you prefer the convenience of a pre-ordered lunch, kindly inform our team of your preferences 24 hours before the trip. We'll take care of the details and have your lunch ready for the excursion.

Note:

The additional fee for the pre-ordered lunch will be communicated to you during the ordering process. We aim to provide a seamless and enjoyable experience, allowing you to focus on the breathtaking views and the pleasure of your Lake Havasu adventure.

Feel free to reach out with any specific dietary preferences or questions. We look forward to accommodating your dining preferences and making your excursion truly memorable!

Certainly! Here's the revised deposit information to include the additional detail:

Deposit Policy:

Your deposit for the Lake Havasu Standard Excursion is a crucial part of securing your reservation. Please review the following details:

Deposit Amount:

A deposit of $300.00 is required at the time of booking to confirm your reservation.

Deposit Holding:

Your deposit will be held throughout the entire excursion.

Refund Conditions:

Assuming there is no passenger-caused damage to the vessel, your deposit will be refunded at the conclusion of the excursion.

Damage Charges:

Any damage that exceeds $300 will be charged to the card on file.

Note:

We prfioritize the safety of our passengers and the condition of our vessel. Any damages caused by passengers may result in a deduction from the deposit.

Your cooperation in adhering to safety guidelines and respecting the equipment is appreciated.

If you have any further questions or require additional clarification on the deposit policy, feel free to contact our team. We look forward to providing you with a safe and enjoyable Lake Havasu Standard Excursion!

Rest assured, every Lake Havasu Standard Excursion comes with the expertise of one of our certified captains. Your safety and enjoyment are our top priorities, and our experienced captains are dedicated to ensuring a secure and memorable experience on the water.

Key Points:

Certified Captain:

The boat always comes with one of our certified captains, ensuring expert navigation and guidance throughout the excursion.

Safety Assurance:

Our captains are trained professionals, prioritising the safety and well-being of all passengers on board.

Guided Experience:

Sit back, relax, and enjoy the journey as our certified captain takes care of navigation, providing you with a worry-free and enjoyable Lake Havasu experience.

If you have any questions or need further information, feel free to reach out to our team. We look forward to providing you with a safe and memorable excursion on Lake Havasu!